Terms & Conditions - Australia only

As a valued customer of Space Furniture, we would like to familiarise you with the process of Dealing with Us, to ensure that your Space experience is a satisfying one. Please feel free to speak with one of our sales consultants if you have anyfurther questions.

1. Ordering your products
Once an order has been accepted, no cancellation of that order is valid unless you receive our written communication endorsing the cancelled order. Your deposit is NOT REFUNDABLE and a store credit will remain available only if the goods ordered specifically for you have not been manufactured.

2. Paying for your products
We require a deposit equal to 40% of the total value of the products ordered before we can begin arrangements for the manufacture or supply of the products to you. The balance of the invoice is payable prior to delivery.

3. Delivery of your products
Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the products within the specified time resulting from shipment/delivery delays from our suppliers. Delivery times will be arranged with you in advance. If you are unable to accept delivery within 14 days from our first call, the invoice must then be paid in full. In addition, a storage fee of $500 per week will be payable. Storage fees will be invoiced to you on a weekly basis until delivery has been completed and are payable prior to final delivery. If there is no one available to accept delivery on the pre-arranged delivery date, you will be charged for transport and re-delivery costs.
You are responsible for ensuring that there is adequate access and entry to your premises to allow delivery of the
products. Any additional costs in relation to access into your premises, eg, crane, are your responsibility. If it is not possible for the products to be delivered into your premises, the products will be returned to our warehouse and you will be invoiced for transport and re-delivery. In addition, the above storage charges will apply. We reserve the right to make part deliveries of any order and each part delivery shall constitute a separate contract in respect of the products delivered on the same condition as set out herein. At any point in time, a 40% deposit must be maintained for all undelivered goods. Failure to deliver all the products you have ordered shall not invalidate the contract as regards any part deliveries. All products will remain the property of Space Furniture until payment is received in full and delivered from Space Furniture’s premises.  Should you be arranging your own delivery then the goods become your responsibility upon collection from Space Furniture’s premises.

4. Inspection of your products
You are required to inspect your products when you take delivery of them. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases you will be required to notify us in writing of any damage or shortages within seven (7) calendar days of delivery. We will not be liable for any damage to any of the products unless we are notified within the time period specified above.

5. Your right to return products
Unless goods are faulty, and we are duly notified as outlined above, we are unable to refund, exchange or credit your account. In case of damaged goods, please refer to the Space Care Manual for an outline of our warranty policy. This document is available in-store.

6. Our liability
We will not be responsible for ensuring that the products are suitable for a particular purpose unless it is self evident or is made known to us. Further we will not accept responsibility for the suitability or strength of fabrics supplies on a “customers’ own material or customers’ own leather” basis which is specified by the purchaser or his agent. Nothing in the contract will limit or exclude our liability for death or personal injury caused by our negligence or for fraud. If you are a consumer, then nothing in these terms and conditions will affect your statutory rights.

7. Personal Information
Your address and contact details may be used by Space and Space subsidiaries to provide marketing information to you about our products and events. Please refer to our privacy statement at www.spacefurniture.com for more information.

Consolidated Design Group Pty Ltd ABN 14 129 611 552