Melbourne - Customer Service Assistant
**12-month Parental Leave Cover**
About Space
Space launched its first showroom in Sydney in 1993, quickly establishing the benchmark for design retailing in Australia. Since then the company has developed into South-East Asia's largest and most progressive retailer of contemporary design. Today Space has five purpose-built showrooms in Sydney, Melbourne, Brisbane, Singapore and Kuala Lumpur, each with architect-designed interior environments that represent the quality and rigor of the furniture collection.
Why work with us?
As well as a great company culture, flexible working arrangements, company laptop and a generous employee product discount scheme. You will be joining an industry leader in the designer furniture market that not only partners with award winning brands, but prides itself on its people and values their growth and development. We’re a team that is there for each other. By working alongside people you can learn from, you’ll grow and develop in a fun, supportive environment. Working with a diverse range of people in an industry facing rapid change, you’ll gain real-world experience and grow as a person.
What Makes You Right For Space?
The right attitude is everything....
- Collaborative team player
- Solutions focused mindset
- Can do attitude
- Flexible and adaptable to change
This role would suit someone who is an empathic listener and solutions focused.
What will I do on a day-to-day basis?
This role is responsible for the after sales service to our clients. You will liaise with internal stakeholders and clients to address any product concerns, answer any aftersales questions and assist stakeholders and clients with all aftersales needs.
What do I need to be successful in this role?
- Past experience in after sales care or customer service.
- High level of accuracy and attention to detail.
- Positive, pro-active and solution focused attitude.
- Great initiative and ability to prioritise tasks.
- Excellent communication and interpersonal skills.
- Sound computer skills including proficiency with Microsoft Office suite.
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.
As our business continues to evolve and innovate, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We’d love to hear from You!
If you meet the above requirements, we encourage you to submit your application.
You must have full Australian working rights to be considered for this position.
Space is an employer who embraces Equal Opportunity and promote diversity, we encourage persons of all ages and backgrounds to apply.
Apply now by emailing a copy of your current resume and Cover Letter addressing why you would be a great fit for Space and how you meet the selection criteria mentioned above. If you have a positive attitude, are motivated to succeed and passionate about customer service, come work within a strong culture and supportive environment to develop your career.
Please be advised that only shortlisted applicants will be contacted. Shortlisted candidates will be required to complete an Employee Application Form